Privacy Policy

Privacy Policy for mykwhnow.com Last updated: 7/31/2024

At mykwhnow.com, we are committed to protecting your privacy and ensuring transparency regarding electricity costs. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website.

1. Information We Collect

We may collect the following types of information:

Personal information you provide voluntarily (e.g., name, email address, location) Usage data (e.g., IP address, browser type, pages visited) Energy consumption data you choose to upload

2. How We Use Your Information

We use the collected information to:

Provide and improve our electricity cost transparency services Analyze usage patterns and optimize user experience Communicate with you about our services Comply with legal obligations

3. Sharing Your Information

We may share your information with:

Third-party service providers who assist in our operations Energy providers or regulators, with your explicit consent Legal authorities when required by law

4. Your Choices

You have the right to:

Access, correct, or delete your personal information Opt-out of marketing communications Choose not to upload personal energy consumption data

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

6. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

7. CCPA Compliance

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). These rights include:

The right to know what personal information we collect, use, disclose, and sell The right to request deletion of your personal information The right to opt-out of the sale of your personal information The right to non-discrimination for exercising your CCPA rights To exercise your CCPA rights, you can contact us using the information provided in the "Contact Us" section below. We will verify your identity before responding to your request.

In the preceding 12 months, we might have collected the following categories of personal information:

Identifiers (e.g., name, email address) Personal information categories listed in the California Customer Records statute (e.g., address, telephone number) Internet or other similar network activity (e.g., browsing history, search history) Geolocation data Energy consumption data (if voluntarily provided) We may engage in practices that could be interpreted as a "sale" of personal information under the CCPA's broad definition. This may include sharing or transferring personal information to third parties in exchange for monetary or other valuable consideration. Specifically:

We may share aggregated or de-identified data with energy providers, researchers, or other third parties to improve energy efficiency and transparency in the market. We may use personal information to deliver targeted advertisements or content from our partners. We may share personal information with third-party service providers who help us analyze data and improve our services. You have the right to opt-out of these practices. To do so, please contact us using the information provided in the "Contact Us" section.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy or to exercise your rights, please contact us at:

[email protected]